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You might be required to sign for your delivery. If we are unable to deliver, our carrier may return your parcel to its depot and leave a note explaining where your parcel is and how you can rearrange delivery or collect your parcel. If delivery is not rearranged or your parcel collected it will be returned to our warehouse. Please contact us at info@silverlots.com to arrange redelivery in these circumstances. You may be responsible for additional delivery charges on any redelivery.
Delivery times are estimates only. We will try hard to meet our delivery times but are not responsible for any delayed or unsuccessful deliveries. Sometimes orders may take longer to fulfil and certain services may be removed during our seasonal sales, periods of promotional activity or due to circumstances beyond our control, such as adverse weather. If your delivery does not arrive when expected, please contact us on info@silverlots.com. Please note that if your delivery does not arrive within 30 days of Dispatch Confirmation you are entitled to a refund.
Please note: SilverLots ( Pacific Rim Jewelry Co. ) is not aware of and will not be held responsible for any additional taxes and customs charges incurred by your country when delivery. Please check your local customs procedures. In all cases the package is sent with a description of the contents for customs and taxes.
If you have any questions about delivery, please contact us via info@silverlots.com
